788win Privacy Policy –
How We Protect Your Data

1. Who We Are

788win is an online gaming and sports betting platform operated at 788win.plus. We offer a range of entertainment products including Cricket and PSL sports betting, Live Casino, Slots, Fish Games, Bingo and Esports — all accessible in Pakistani Rupees (PKR) through a single account.

For the purposes of this Privacy Policy, "788win", "we", "us" and "our" refer to the platform operator. "You" and "your" refers to any registered player or visitor using the 788win website or mobile app.

This Privacy Policy explains how 788win handles the personal data of players based in Pakistan and describes your rights with regard to that data. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy.

2. Data We Collect

788win collects personal data from you in the following ways: directly when you register or update your account, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. The categories of data we collect include:

We do not collect sensitive personal data beyond what is necessary for identity verification and fraud prevention. We do not collect biometric data.

3. How We Use Your Data

788win uses your personal data for the following purposes. We only process your data where we have a legitimate reason to do so — typically to fulfil your account contract, to comply with security and fraud obligations, or to improve your experience on the platform.

• Account management: Creating and maintaining your 788win account, including processing login, account settings and profile updates.
• Identity verification: Confirming that you are who you say you are, that you are 18 or older, and that the payment methods you use belong to you. This is a standard industry requirement for all gaming platforms.
• Payment processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Security and fraud prevention: Detecting and preventing fraudulent transactions, account takeovers, multi-accounting, money laundering and other prohibited activity.
• Customer support: Responding to your queries, resolving disputes and handling account issues. Support interactions may be logged for quality and training purposes.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how players use 788win and to improve the platform, games and features.
• Promotional communications: Sending you information about bonuses, promotions and offers that are relevant to your account — where you have not opted out of such communications.
• Responsible gaming: Monitoring account behaviour to identify patterns that may indicate problem gambling, in order to apply responsible gaming tools proactively where appropriate.

4. Payment Data & PKR Transactions

All financial transactions on 788win are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, your payment details pass through our secure payment processing systems and — where applicable — through the systems of your chosen payment provider.

• JazzCash and Easypaisa: When you deposit or withdraw via mobile wallet, your wallet number and the transaction reference are recorded. 788win does not store your JazzCash or Easypaisa PIN or any authentication credentials.
• Raast and bank transfer: Your bank account number, account title and IBAN (where provided) are recorded for the purpose of processing your transaction. This data is stored securely and used only for that transaction and subsequent verification if needed.
• Card payments: Card details are processed through a secure payment gateway. 788win does not store your full card number, CVV or card PIN on its own systems.

Transaction records — including the amount, method, timestamp and outcome — are retained as part of your account history. This data is used for account management, dispute resolution, fraud detection and compliance with anti-money laundering obligations.

5. Cookies & Tracking Technologies

788win uses cookies and similar tracking technologies on its website and mobile app. Cookies are small text files stored on your device that help the platform remember your preferences and understand how you use the site.

The types of cookies we use include:

• Essential cookies: Required for the platform to function — for example, keeping you logged in during a session and remembering your language or currency preferences. These cannot be disabled.
• Analytics cookies: Help us understand which pages and features are most used, how long sessions last and where users drop off. This data is aggregated and used to improve the platform.
• Security cookies: Used to detect suspicious login patterns, prevent CSRF attacks and protect your account from unauthorised access.
• Preference cookies: Store settings you have chosen — such as game display preferences or notification settings — so they persist between sessions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of 788win. Disabling analytics cookies will not affect your ability to play or make transactions.

6. Sharing Your Data

788win does not sell your personal data to anyone. We share your data only in the limited circumstances described below, and only with parties who are required to handle it responsibly:

• Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data necessary to complete your deposit or withdrawal. Their handling of your data is governed by their own privacy policies.
• Identity verification services: Third-party KYC (Know Your Customer) providers may receive your identity documents and details to complete the verification process. These providers are contractually bound to use your data only for this purpose.
• Fraud prevention and security: In cases of suspected fraud or prohibited activity, relevant data may be shared with fraud prevention agencies or law enforcement authorities as required.
• Technology and hosting providers: Our platform infrastructure partners may process data on our behalf as part of delivering the service. These partners operate under strict data processing agreements and do not use your data for their own purposes.
• Legal obligations: Where required by applicable law, court order or regulatory authority, 788win may be required to disclose certain account or transaction data. We will only do this to the extent legally required.

7. Data Retention

788win retains your personal data for as long as your account is active and for a period after closure as required by our security, fraud prevention and compliance obligations. The general retention periods are:

• Account and identity data: Retained for the duration of your account and for a period of up to five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Deposit and withdrawal history is retained for up to five years from the date of the transaction.
• Support communications: Chat logs and email exchanges with 788win support are retained for up to two years from the date of the interaction.
• Device and technical data: Log data such as IP addresses and session records are typically retained for twelve months and then deleted or anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you personally. You may request early deletion of certain data by contacting support — however, some data may need to be retained for legal or compliance reasons even following such a request.

8. Security Measures

788win takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss or disclosure. These include:

• Encryption in transit: All data exchanged between your device and 788win is encrypted using TLS (Transport Layer Security), the same standard used by online banking services.
• Encryption at rest: Sensitive personal data stored in 788win databases — including identity documents and payment references — is encrypted at the storage level.
• Access controls: Internal access to personal data is restricted to staff with a specific need to access it. Access is logged and reviewed regularly.
• Two-factor authentication: 788win supports two-step account verification to reduce the risk of unauthorised account access.
• Fraud monitoring: Automated systems continuously monitor account activity for patterns associated with fraud, money laundering, account takeover and other security threats.
• Penetration testing: Our platform undergoes regular security assessments to identify and resolve potential vulnerabilities before they can be exploited.

While we do everything reasonably practicable to protect your data, no system is completely immune to risk. You also have an important role to play — keeping your password secure, not sharing your login credentials and reporting any suspicious account activity to us as quickly as possible.

9. Your Rights

As a 788win player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 788win support with your request and your account details so we can verify your identity before processing.

• Right of access: You can request a copy of the personal data 788win holds about you. We will provide this within a reasonable timeframe following identity verification.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can update basic account details — such as your contact number — directly in your account settings.
• Right to erasure: You can request that we delete your personal data. Note that some data must be retained for legal and compliance reasons even if you request deletion — we will explain what can and cannot be deleted in response to your request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data — for example, if you dispute the accuracy of information we hold while we verify it.
• Right to object to marketing: You can object to receiving promotional communications from 788win at any time. This can be done through your account settings or by contacting support.
• Right to data portability: You can request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.

10. Children's Privacy

788win is strictly an adult platform intended for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.

During registration, all players are required to confirm that they are 18 or older. Identity verification checks are conducted to support this requirement. If we discover that an account has been created by or for a person under the age of 18, the account will be immediately closed, any balance will be returned to the depositing payment method (minus any bonuses claimed), and all associated personal data will be deleted.

If you are a parent or guardian and believe that a minor has accessed or registered on 788win, please contact our support team immediately so we can investigate and take appropriate action.

11. Updates to This Policy

788win may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes, we will notify registered players via the email address or mobile number on their account, or through an in-platform notification.

The updated policy will always be published on this page with a revised "Last Updated" date at the top. Your continued use of 788win after an updated policy has been published means you accept the revised terms.

We recommend bookmarking this page and checking it periodically, particularly if you make changes to your account or payment methods. If you have any questions about a change in the policy, contact our support team before continuing to use the platform.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the 788win support team:

When contacting us about a data privacy matter, please include your registered account details and a clear description of your request so we can assist you as efficiently as possible. We take all privacy queries seriously and will respond within 30 days.

For questions about platform rules, bonus terms and account management, visit our FAQ page or review our Terms and Conditions.